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›The dashboard›Reading the signal

Why some groups show nothing

The five-person minimum, and the rule that stops a small group being worked out by subtraction.

THE DASHBOARD · READING THE SIGNAL·3 MIN READ

How it works

nørma only shows results for a group with at least five people in it. Below that, the group shows nothing at all: no number and no count. Your organisation can raise this minimum, but nobody can set it below five.

The five counts everyone in the group, the leader included, rather than how many people answered. A group that’s big enough but where nobody has checked in yet simply waits for check-ins. A group can also be hidden when showing it would let a smaller group’s result be worked out by subtracting one figure from another, for example a department minus all but one of its teams.

Step by step

1nørma counts the people in each group.
2If the count is under the minimum, the group’s results are held back on nørma’s servers before anything reaches the dashboard.
3If showing a group would let a smaller group be worked out by subtraction, that group is held back too.
4Everything else shows as group averages. Organisation Admins can raise the minimum under “Privacy & Safety”.

Good to know

An honest limit: a group of five shows a result from its first check-in, so a figure can rest on very few answers, even one. Comparing figures over time can also narrow down who might have changed. That’s why your organisation agrees never to try to work out who said what.

If a group you need shows nothing, combine it with a neighbouring group in Structure, or read the level above it.

“Privacy & Safety” previews what would be hidden before you raise the minimum.

WHAT YOU SEE

Results for groups of five or more, never a person’s answers.

nørma

A well-being operating system by Artistry of Humanity. Built with 💚 in Australia.

nørma is not a medical device, a diagnosis or a therapy tool. It supports, and does not replace, an organisation’s well-being and psychosocial processes.

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