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Using nørma on a new phone

Install, sign in with the email you were invited on, and your history is still in your account.

THE APP · GETTING STARTED1 MIN READUPDATED 13 OCT 2026

How it works

Your check-ins, reflections, voice recordings, habits, gratitude entries and growth work are kept in your nørma account, not only on your phone. When you sign in on a new phone, or after reinstalling, they come back.

A few settings belong to the phone itself, so you set them again. Your phone needs to allow notifications from nørma, and the gratitude reminder goes back to 20:30.

Step by step

  1. Install nørma on the new phone the same way you did the first time.
  2. Open it, type the email you were invited on and tap “Continue”.
  3. Sign in on the page that opens, then return to the app.
  4. Go through the welcome screens. Your history is waiting on Home and under You.
  5. Open You, then “Preferences”, and check your reminders and your gratitude reminder time.

Good to know

Before your first reflection on the new phone, nørma shows the AI notice again.

Forgotten your password? Use “Forgot your password?” on the sign-in page. The code goes to the email you were invited on.

Signed in but your history looks empty? Check you used the same email as before.

Passing on or selling the old phone? Open You and tap “Sign out” on it first.

Still need a hand?

Your organisation’s administrator can help with your account, invitations and anything about how nørma works where you are.

Need someone to talk to now? See When you need more support.

nørma

A well-being operating system by Artistry of Humanity. Built with 💚 in Australia.

nørma is not a medical device, a diagnosis or a therapy tool. It supports, and does not replace, an organisation’s well-being and psychosocial processes.

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