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Glossary

The words nørma uses, in one place.

THE DASHBOARD · FOR HR AND PROCUREMENT1 MIN READUPDATED 13 OCT 2026

How it works

Short definitions of the words you’ll meet in the app and the dashboard.

Good to know

Pillar: one of five areas of life nørma asks about: Health & Fitness, Internal Work, Love & Relationships, Social Connection, and Work & Life Flow.

Check-in: the monthly set of twenty pillar questions and three workplace questions.

Fulfilment score: the average of a person’s five pillar scores, from 0 to 100. On the dashboard, the same average for a group.

Culture: the average of “Do you feel heard?”, “Do you feel valued?” and “Do you feel safe to speak your truth?”.

Mirror: what a person gets back after a check-in or a reflection. The check-in mirror uses fixed rules. The reflection mirror is written by AI.

Momentum: a private 0 to 100 measure of what someone has done for themselves this month.

Growth work: one-off things a person or a leader decides to do, each tied to a pillar.

Foundations: the first growth journey everyone starts with.

Theme: a short label for what people reflect on, shown for groups, never in their words.

Signal: the group figures, themes and alerts leaders read on the dashboard.

Scope: the group you’re viewing on the dashboard.

Minimum group size: the smallest group that shows figures. At least five, counting everyone in the group.

Psychosocial hazard: something about work that can harm mental health, such as high job demands or poor role clarity.

Still need a hand?

Contact your nørma contact. They can help with setup, sign-in, your agreement and anything this help centre doesn’t answer.

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nørma

A well-being operating system by Artistry of Humanity. Built with 💚 in Australia.

nørma is not a medical device, a diagnosis or a therapy tool. It supports, and does not replace, an organisation’s well-being and psychosocial processes.

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