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The appThe dashboard
The appThe dashboard

Seats and billing

Billing is in your agreement.

THE DASHBOARD · ADMINISTRATION1 MIN READUPDATED 13 OCT 2026

How it works

There’s no billing or seat screen in the dashboard. How enrolment is counted and billed is set out in your organisation’s agreement with AOH.

The People page shows who is on your roster and each person’s status: not yet invited, invited, active or no access.

Step by step

  1. Open People to see who is on your roster.
  2. Filter by status to see who has been invited and who is active.
  3. Use “Remove access” for leavers so your roster stays current.
  4. For billing questions, contact your nørma contact.

Good to know

Employees never pay for nørma and are never asked for payment in the app.

Roster status shows access only. It never shows how anyone uses the app or what they entered.

Still need a hand?

Contact your nørma contact. They can help with setup, sign-in, your agreement and anything this help centre doesn’t answer.

Need someone to talk to now? See When you need more support.

nørma

A well-being operating system by Artistry of Humanity. Built with 💚 in Australia.

nørma is not a medical device, a diagnosis or a therapy tool. It supports, and does not replace, an organisation’s well-being and psychosocial processes.

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